Influx Labs CNC Machining Services FAQ

How can I contact Influx Labs for CNC machining inquiries?

For all inquiries, please reach out to us at sales@influxxlabs.com or call us at (408) 461-7185.

Where is Influx Labs located?

Influx Labs is strategically located in the Bay Area, California, serving clients across the United States with top-notch CNC machining services.
Address: 386 South Abbott Avenue, Milpitas, CA 95035
Hours of Operation: Monday through Friday, 9 AM to 5 PM

Who is the ideal customer for Influx Labs?

Our ideal customer includes companies in the medical device, semiconductor, or robotics industries requiring high-precision CNC machining with stringent quality standards. We work closely with businesses that value fast lead times, robust quality processes, and exceptional customer service.

What distinguishes Influx Labs in CNC machining services?

Influx Labs excels in high-precision CNC machining with fast lead times and stringent quality control. We are pursuing ISO 13485 certification, ensuring compliance with medical device manufacturing standards. Our commitment includes free remanufacturing if parts are out of specification

If I have an off-the-shelf part or already machined part, can Influx Labs modify it?

Yes, we rework parts for our customers. Examples include reworking off-the-shelf purchased electrical enclosures and defective machined parts made by other shops. Once the quote is accepted, please arrange a local pickup or delivery with our team for the items that need to be reworked.

Which materials does Influx Labs CNC machine?

We offer CNC machining for a wide range of materials, including metals like aluminum, stainless steel, and titanium, as well as plastics such as Delrin, polycarbonate, acrylic, and PEEK.

What are Influx Labs' CNC machining capabilities?

Our capabilities include CNC milling up to 5-axis and CNC turning, utilizing Autodesk Fusion 360 for precise CAD/CAM design, tailored to meet various industry needs.

What tolerances do we offer?

We offer standard tolerances of +/-0.004” or +/-0.1mm on all features. Tighter tolerances are available per drawing specifications, such as:

• Hole center-to-center: +/- 0.0004” [0.01mm]
• Hole size: +/- 0.0002” [0.005mm]
• Flatness: +/- 0.001” [0.025mm], which may vary based on part size.

What is the smallest sized part you can make?

Our CNC machines can produce almost any part within a 28” x 16” x 15” size envelope.

How does Influx Labs ensure CNC machining quality?

Quality assurance is achieved through comprehensive inspection reports and approvals at every step in the design process. We store all material test reports and finishing certifications, which are provided to our customers upon request. Our robust quality control processes are designed to meet the highest standards. If you receive a part that is out of specification, we will remake it for you free of charge.

How is CNC machining pricing structured at Influx Labs?

Pricing is determined by material, complexity, and lead time, with a minimum charge of $250 per part to ensure competitive and transparent rates.

How can I get a quote from Influx Labs?

To receive a quote, send your parts and drawings to sales@influxxlabs.com for a detailed evaluation and quotation.

How can I place an order with Influx Labs?

Orders can be placed using the checkout link provided in your quote. If you would like to use a purchase order (PO), please send the PO to sales@influxxlabs.com referencing your quote number. We offer COD (cash on delivery) terms for POs if no other payment terms are set up yet.

What is the turnaround time for custom CNC parts at Influx Labs?

Our standard lead time is 10 business days, with expedited rush order options available for urgent projects.

What shipping options are available at Influx Labs?

We provide standard shipping via UPS Ground, with flexibility to use your own shipping carrier and shipping account number for convenience.

What payment methods does Influx Labs accept?

We accept secure payments through Stripe, checks, ACH wire transfer, and debit or credit cards for a seamless transaction experience.

What are Influx Labs' payment terms?

We offer flexible payment terms, including NET 15 and NET 30, when using a purchase order (PO). Standard payment terms are COD (cash on delivery). Contact sales@influxxlabs.com to apply for these terms.

How can my company get tax-exempt terms?

Please send your resale certificate to sales@influxxlabs.com. We will mark the company as tax-exempt, and no sales tax will be charged upon checkout.